Skip to main content

Updating Candidate Information and Login Details - Knowledgebase / Employer Ebulk DBS checks - Eurocom Support

Updating Candidate Information and Login Details

Authors list
Updating Candidate Information and Login Details

How to update the candidates name, email address, and resend login details.


Changing the Candidates Name and Email Address


Create a step-by-step guide

  • Step 1: Login to your eBulk account and change your role to BU Admin

  • Step 2: Go to 'Manage Applicants'. Type in the candidates name and select the blue pen under actions

  • Step 3: Update the name or email address, then select 'Save'


Step 1: Login to your eBulk account and change your role to BU Admin on the left hand-side


Step 2: Go to 'Manage Applicants'. Type in the candidates name and select the blue pen under actions


Step 3: Use the template in your article

  • You can then type in the correct first name/surname/email address for the candidate and then press ‘Save’. This will then automatically update the candidates details for the check.

Resend Login Details to the Candidate


  • If the candidate needs to have their username and password re-sent to them to login and complete the check, you will need to follow the same steps in 'Changing the Candidates Name and Email Address'

  • Once the candidate’s details are open, if you type in a password, for example Welcome123, and then press ‘Save’, the system will automatically re-send the login details to the candidate:


Helpful Unhelpful