Skip to main content

Updating Candidate Information and Login Details - Knowledgebase / Employer Ebulk DBS checks - Eurocom Support

Updating Candidate Information and Login Details

Authors list
  • Annie Titiloye
  • Jagriti Patwari
Updating Candidate Information and Login Details

How to update the candidates name, email address, and resend login details.


Changing the Candidates Name and Email Address


Create a step-by-step guide

  • Step 1: Login to your eBulk account and change your role to BU Admin

  • Step 2: Go to 'Manage Applicants'. Type in the candidates name and select the blue pen under actions

  • Step 3: Update the name or email address, then select 'Save'


Step 1: Login to your eBulk account and change your role to BU Admin on the left hand-side


Step 2: Go to 'Manage Applicants'. Type in the candidates name and select the blue pen under actions


Step 3: Use the template in your article

  • You can then type in the correct first name/surname/email address for the candidate and then press ‘Save’. This will then automatically update the candidates details for the check.

Resend Login Details to the Candidate


  • If the candidate needs to have their username and password re-sent to them to login and complete the check, you will need to follow the same steps in 'Changing the Candidates Name and Email Address'

  • Once the candidate’s details are open, if you type in a password, for example Welcome123, and then press ‘Save’, the system will automatically re-send the login details to the candidate:


Helpful Unhelpful