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Live ID - Knowledgebase / Xavier - Employee screening portal - Eurocom Support

Live ID

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Live ID check can be done on any device with a camera, e.g. computer, laptop, tablet or phone

Instructions to do a Live ID on Xavier


The first check you will do when logging onto Xavier is a Live ID

  • Step 1: Allow Xavier the permission to access the camera

  • Step 2: Select the ID you will be using

  • Step 3: Ensure the ID is in focus

  • Step 4: Frame your face


Step 1: Allow Xavier the permission to access the camera

  • When you click on the Live ID section Xavier will bring up a pop up box asking permission to access your camera on the device

  • You need to allow the permission to be able to do the check


Step 2: Select the ID you will be using

  • You will be asked to select which ID you will be using from a list of options available based on which country your ID is from

Step 3: Ensure the ID is in focus

  • You will be asked to make sure the ID is in focus and that you can read all the text clearly on the image



Step 4: Frame your face

  • You will be asked to frame your face in the oval 



Note

You will need to move closer to the camera as the frame becomes larger




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